m8s-r8s driving school will:
Provide a presentable, modern, well maintained, dual controlled car on every lesson.
Provide a courteous and considerate service.
Honour the full 60 minutes for each lesson, and multiples of, covering an introduction, the practical training and your de-briefing.
Recommend training methods and aids, to help you study for your theory and hazard perception test.
I will always endeavour to be on time at the agreed meeting point, and be available for the full duration of the lesson booking.
I will always respond professionally to any worries or issues that you may have, trying to resolve them to your satisfaction.
Insurance:
You are fully and comprehensively insured while taking driving lessons / driving test in the driving school car.
Lesson Prices:
Cash payment / bank transfer should be made in full at the beginning of the lesson. Payment should be made in full at the beginning of any block booking. Payment should be made in advance for theory or practical test bookings.
1 month notice will be given to existing customers before any increase in
fees.
Following any change, all outstanding lessons paid in advance will be honoured at the lower price.
Lesson fees paid in advance will be properly recorded and safeguarded, details will be available on request. Any unused fees paid in advance will be refunded in full, but please note paragraph below with regard to late cancellations.
Gift vouchers
are not refundable once the first lesson was taken or late cancellation was made (please note paragraph below with regard to late cancellations) . Gift voucher has to be used before the date stated on a voucher, then after any remaining lessons on a voucher will be lost, unless agreed otherwise with the instructor in advance, but no later then 2 weeks before the valid to date.
All 10 lessons vouchers are valid for 6 months, 20 lessons and more vouchers are valid for 9 months.
Bookings:
All pupils must be in possession of a signed U.K. Provisional Driving Licence for Group 'B' Cars and be able to read a new-style number plate at 20.5 metres. These are legal requirements for learning to drive and will be checked at the start of the first lesson.
Privacy:
m8s-r8s Driving School is committed to protecting your privacy. We strictly adhere to the requirements of the data protection legislation in the UK.
Cancellations:
Please give as much notice as possible if you cannot meet your appointment. Please note that, for whatever reason, you cancel, shorten, or fail to attend a pre-arranged lesson with less than 48 hours notice you will be liable for full payment for the length of the agreed lesson. Where the pupil fails to attend a pre-arranged lesson, the instructor will wait a maximum of 15 minutes before leaving. This will be then classed as a 'no show' and the pupil will be liable for a fee which will equal the lesson price. If due to unforeseen circumstances, I have to cancel a lesson I will offer you an alternative time that is convenient for you.
The Official Driving Test:
Except in exceptional circumstances, the car used for instruction will be made available for the practical test. I will ensure that it meets all current test vehicle requirements at the time it is presented for test. It is your responsibility to ensure that you present yourself for test with the necessary documents, and be able to read a number plate at the statutory distance. I will, however, help and advise with these requirements. m8s-r8s Driving School will not be responsible for a late arrival for a test, or for missing a test appointment and cannot be held liable for any consequential costs due to vehicle light failure just before the test or during any test. However, all lights will be checked by you and your instructor during the pre-test lesson.
The Driver and Vehicle Standards Agency considers driving instructors responsible for presenting pupils who are ready for the test. When readiness is doubtful, I will be happy to re-arrange the test date, but if this is not acceptable to you, I reserve the right to withhold the school car for the booked test date. I will not do so without sufficient notice for re-scheduling the test without forfeiting the DVSA test fee.
Please note: The test fee you pay when you book your test is payable to the DVSA. It is separate from, and in addition to, the fee payable to m8s-r8s Driving School for the pre-test preparation, an hour before your test appointment, and the use of the car for taking the test.
Health Declaration:
Please always ensure you are safe and fit to drive. You must not be suffering from any medical conditions that prevent you from driving, and you should inform me at the earliest opportunity of any changes to health or eyesight which might affect your entitlement to drive. I reserve the right to refuse to undertake a lesson if I feel that you are unfit to drive due to ill health, alcohol or drug-related conditions. In the event full fees for the lesson will be charged. Please remember that some prescribed medications and over the counter remedies can affect your performance, impair your concentration and cause drowsiness. Alcohol and driving don’t mix. It takes time for the body to break alcohol down and you may still be over the legal limit from a previous nights intake. Please ensure you are always fit to drive. You must be in good health and not suffering from any medical conditions which prevent you from driving. I reserve the right to refuse to undertake a lesson if I feel that you are unfit to drive due to ill health, alcohol or drug-related conditions. In the event full fees will be charged.
Remember that some prescribed medications and over the counter remedies can affect your performance, impair your concentration and cause drowsiness. Check the labels.
Alcohol and driving don’t mix. It takes time for the body to break alcohol down, please remember you may still be over the legal limit from a previous nights intake.